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Making the Most of Support

We are committed to providing the best possible support experience to our clients. To ensure we can
assist you as efficiently as possible we have compiled some helpful tips that will enable us to better understand and address your concerns in a timely manner.

Email Support:
When you require assistance, you can email us at When emailing, please
make sure to include as much relevant information as possible. Clear and concise information helps us expedite the process and to get you a call back faster. If you prefer to call, please give as much detailed information as possible.

Training Classes:
Experience our complimentary training classes! We offer in person classes, at our offices, as well as
classes via Webex. All of our trainers are highly knowledgeable and ready to walk you through every step. We highly recommend a refresher class ahead of year-end and quarterly processes.

Please utilize our vast library of articles and videos to help you maximize your experience with our services. Our comprehensive, step by step guides, can be your go to companion to our software and

Emergency Services:
If you seek personalized guidance through every step of a process, beyond standard support, count on
us. Explore the array of services now available through our Emergency Services offering. We’re here to
provide the assistance you need, every step of the way.